Show Information
Episode Number: 58
Date: October 28, 2024
Duration: 41:16
Host Contact Information
Host: Justin Deese
Website: JustinDeese.com
Contact: Justin@JustinDeese.com
Guest Contact Information
Guest: Joe Crisara
Guest Contact: Joe@ServiceMVP.com
Guest Website: www.ServiceMVP.com
Gift to listeners: Free Book Offer-Email Joe@ServiceMVP.com and in the SubjectLine put FREE BOOK- FREEDOM BLUEPRINT
Summary
In this episode of the Freedom Blueprint Podcast, host Justin Deese interviews Joe Crisara, known as America’s Service Sales Coach. Joe shares his journey from being $450,000 in debt to becoming a successful sales coach and author. He discusses the importance of value-based selling, customer communication, and the lessons learned from his struggles. Joe emphasizes the significance of securing payment before starting work and the personal nature of sales. He also explores the role of AI in enhancing service delivery and training in the industry.
Takeaways
It’s not what you know, it’s who you know.
Making people laugh while learning increases engagement.
Value-based selling connects with technicians.
Customer communication is key to success.
Don’t start working until you secure payment.
Sales is personal; build relationships with clients.
Understanding your client’s background is crucial.
Offer premium, mid-range, and economy choices.
AI can enhance human capabilities in service.
Investing in training leads to increased sales.
Chapters
00:00 Introduction to Joe Crisara
03:15 The Journey Behind the Book
06:17 Value-Based Selling and Customer Communication
12:42 Lessons from Struggles: From Debt to Success
18:40 Sales Strategies for Contractors
30:12 The Role of AI in the Service Industry
Keywords
Joe Crisara, Service MVP, sales coaching, customer service, value-based selling, AI in service industry, contractor success, service training, communication skills, business growth